This Privacy Policy explains what personal data Peptides UK Hub collects when you use this website or place an order, how it is used, and the rights you have over it.
Information we collect
- Contact details you provide, such as name, email address, and phone number.
- Delivery and billing address details needed to fulfil an order.
- Order history and communications with our support team.
- Basic technical information such as browser type and pages visited, used to keep the site working correctly.
Payment card details are handled directly by our payment processor at checkout; we do not store full card numbers on our own systems.
How we use your information
- To process, fulfil, and communicate with you about your order.
- To respond to support enquiries and complaints.
- To send order-related updates, and marketing communications only where you have opted in.
- To meet our legal and accounting obligations.
Cookies
This site uses cookies and similar technologies necessary for core functionality such as the shopping cart, along with optional cookies for analytics. You can control cookies through your browser settings.
Sharing your information
We share personal data only with third parties who help us operate the business — for example, couriers to deliver orders and payment processors to handle transactions. We do not sell your personal data to third parties.
Data retention
We retain order and account information for as long as necessary to fulfil the purposes described in this policy and to meet our legal and accounting obligations, after which it is deleted or anonymised.
Your rights
Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal data, and to object to certain processing. To exercise any of these rights, contact us using the details below.
Security
We use industry-standard measures, including 256-bit SSL encryption on this site, to help protect personal data submitted through our website.
Contact us
For any privacy-related questions or requests, please get in touch via our Contact page.